Click on Tools>Templates and Add-ins dialog, click the Organizer button.

Title Bar at the top of the Word window must show 'Normal' otherwise, repeat from step 1.

Choose Normal or Normal.dotm and click Open.

Change the Show drop-down list to Word Templates.

Use File>Open to navigate to the template location noted above.

Restore customization from old Normal to new Normal If the old normal.dotm is corrupt and there are customizations in old Normal that you don't want to lose – such as macros, AutoText, custom toolbars, and styles – you can transfer them from OldNormal to your new Normal using Organizer. If by chance the normal.dotm location is changed, the normal.dotm can be located by opening Microsoft Office Word>Preferences>File Locations> dialog to confirm its location.

Word X, Word 2001, Word 98: /Applications/Microsoft Office ***/Templates/Normal (where *** stands for your version of Office).

Word 2004: ~/Documents/Microsoft User Data/Normal.

Office 2008: ~/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm.

The location for normal.dotm are as follows: Try renaming the existing normal.dotm to oldnormal.dotm and reopen word to recreate a new normal.dotm. When newly blank document crashes, it is possible the problem persists in normal.dotm.

In System Preferences > Save > enable ' Always create a backup copy' and ' Save AutoRecover info every 2 Min'.

Open Microsoft Word (or any other Office App).

If all is well, trash the old file otherwise, quit all Office apps again, trash the new files and drag the original files back to where they belong.Īdditional information on troubleshooting Microsoft Office fonts can be found here.īackups How to enable automatic save in Microsoft Office 2008?.If user is having problem with font then delete ' Office Font Cache (12)', located in the same folder as Microsoft Office 2008 ist.

The user will be prompted to re-enter the product key the next time Word is used. ~ User/Library/Preferences/Microsoft/Office 2008/ Microsoft Office 2008 ist.Application/Microsoft Office 2008/Office/ ist.Additionally delete/Move following files:.Navigate to ~User/Library/Preferences folder and drag all the files to desktop that starts with (xxx=name of Office app).Ensure all Office applications are closed.This document explains how to reset and back up Office 2008

Reinstall microsoft office for mac 2008